Seven entertaining characters research the do's and don'ts of customer service in "Quality Customer Service: Rekindling the Art of Service to Customers" (978-0-6151-4897-7, Perfect Binding Paperback, 160 pp, 6 x 9, $19.95). (PRWeb Apr 28, 2008)
Read the full story at http://www.prweb.com/releases/2008/04/prweb892004.htm
